Refund policy
Last updated: September 2026
30-Day Return Policy We want you to love your purchase! If you're not completely satisfied, we accept returns within 30 days of delivery.
Eligible Items
- Items must be unused, unworn, and in their original condition with tags attached.
- Final sale items, intimate apparel, and beauty/skincare devices are not eligible for return for hygiene reasons.
How to Start a Return Email us at [your email] with your order number and reason for return. We'll respond within 1–2 business days with instructions.
Refunds Once your return is received and inspected, we'll process your refund to the original payment method within 5–7 business days. You'll receive an email confirmation when it's done.
Exchanges We're happy to exchange items for a different size or color, subject to availability.
Damaged or Wrong Items If you received a damaged or incorrect item, please contact us within 48 hours of delivery with a photo and we'll make it right immediately.
Questions? Contact us at 626-640-9865